Santa Ana, California-based technology products distributor Ingram Micro (IM) today named former AT&T (T) executive Bob Gutschenritter as director of its North American unified communications and collaboration (UCC) division.

Gutschenritter brings more than two decades of telecommunications experience to Ingram Micro. He previously has held positions at AT&T, Alcatel-Lucent (ALU) and Avaya (AV), among other companies, and will support Ingram Micro's UCC market specialists, sales experts and technology solutions engineers in his new role.

"Ingram Micro is continuing to build out its UCC portfolio, leadership team and partner enablement resources," Jay Miley, Ingram Micro's vice president and general manager of its advanced technology division, said in a prepared statement. "We are thrilled to have Bob Gutschenritter join the team and head our growing UCC business."

Miley added he believes Gutschenritter can help his company take its North American UCC division to the next level.

"Under [Gutschenritter's] leadership, we expect to deliver even greater business value to our channel partners by minimizing the complexity of selling and supporting UCC solutions, while also increasing the business value they provide through targeted professional services opportunities," Miley said.

How is Ingram Micro supporting its channel partners?

Ingram Micro also unveiled an expanded portfolio of UCC solutions and professional services at this week's IMOne event in Las Vegas.

The technology products distributor is offering numerous value-added services to its customers as well, including:

  • Design and quoting support
  • Device management
  • Implementation services
  • On-site support
  • Targeted voice and video readiness network assessments

Ingram Micro added it is encouraging its channel partners to "advocate and advance the adoption of UCC solutions throughout North America's small and midsize enterprises (SMEs)."

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