EarthLink unveiled Hosted Contact Center, its multichannel customer engagement platform. It was designed to enable businesses to "engage in more intelligent customer conversations." Here are the full details....More
A new survey revealed that backup is critical but incomplete for most organizations. The report said the majority of IT professionals recognize the value of cloud-based BDR offerings, but most IT professionals are not currently using these solutions....More
Xtium this week added David Rode as its CEO and chairman of its board of directors. Rode — who has experience in field operations, marketing, partner alliances and sales — is expected to lead Xtium's growth strategy....More
Talkin' Cloud sat down with Rob Moyer, vice president of Cloud Services at Synnex (SNX), for a FastChat video to discuss how channel partners can leverage CLOUDSolv, the technology distributor's tool for selling cloud solutions.