Here's the irony: Each time Google (NASDAQ: GOOG) introduces a Google Apps enhancement, the search giant specifically tells customers to contact Google Apps Authorized Resellers. Smart.
In contrast, here's where Microsoft dropped the ball. In a Microsoft blog post, Kirk Koenigbauer, corporate VP, Microsoft Office Division wrote:
"Office 365 for Government is a new multi-tenant service that stores US government data in a segregated community cloud. Like other Office 365 offerings, it includes productivity and collaboration services including Exchange Online, Lync Online, SharePoint Online, and Office Professional Plus. Customers can contact their Microsoft representative for details and to explore the service."