In theory, Google Apps Vault can help businesses to quickly respond to unexpected customer claims, lawsuits and investigations. According to Google's announcement:
"Vault gives management, IT, legal and compliance users a systemized, repeatable and defensible platform that will reduce the costs and risks of doing business. With just a few clicks, the business can access a service designed for security and providing auditable access to critical information."
Google Apps Vault costs an additional $5 per user per month. I think that roughly doubles the overall cost of Google Apps per user per month. But for compliance-conscious customers, that seems like a reasonable fee to me -- assuming Google Apps Vault works as advertised.
No doubt, the cloud-based market for eDiscovery tools has been growing rapidly. D4 LLC, an MSP, offers eDiscovery as a managed service. And Symantec has continued to expand its eDiscovery expertise.
For channel partners, the eDiscovery market seems like a natural extension to cloud-based security services, managed security services and corporate compliance practices.