AppNeta Raises $16 Million; MSP Cloud Partner Program Accelerates

AppNeta has raised $16 million in Series C funding, and more than 400 channel partners now use the company's cloud-based application performance management tool.

AppNeta, which offers a cloud-based IT performance management platform, has raised $16 million in Series C funding. The company's core goal under CEO Jim Melvin: Empowering partners and customers to monitor end-user experience, network performance and application performance. 

AppNeta's revenues have grown 150 percent in the past year -- though the company has not disclosed actual figures. AppNeta's channel program now includes 400 partners that support cloud services for end-customers.

The company claims its cloud platform supports:

  • Full stack application monitoring;
  • end-user experience monitoring;
  • active application path performance monitoring;
  • application aware user traffic analysis;
  • automated packet capture and analysis for troubleshooting; and
  • device-level operational metrics for infrastructure health and management.

But what services can channel partners -- such as MSPs -- offer to their end customers? AppNeta points to monitoring, diagnostics and optimization services for:

  • Unified Communications & Collaboration (VoIP, Video conferencing, Messaging)
  • SaaS / Cloud Services
  • IP Storage / BU / DR
  • Desktop Virtualization
  • Electronic Medical Records

The partner program includes white label options for MSPs. The company also partnered with Polycom in February 2013. And AppNeta has offered consumption-based billing for MSPs since at least October 2012 -- a pretty long track record considering most cloud-based MSP partner programs are relatively new.

Discuss this Article 3

Marc Goldfeder (not verified)
on Mar 19, 2013

I run a 25-person MSP. We don't have a data center. Can AppNeta monitor public clouds like Amazon and Rackspace? How does the pricing model work? What size MSPs use the service?

MG

lmerrigan@appne...
on Mar 19, 2013

Marc, Yes, AppNeta can definitely monitor performance of Amazon and Rackspace. Are you free for a quick call to answer your other questions?

Anonymous (not verified)
on Apr 4, 2013

Many giants in cloud industry had a particularly tough year in 2012 with a number of cloud failures, some even causing permanent data loss to its customers. To find out whether the cloud market can still succeed in light of such major missteps, we have to take a deeper look into some cloud computing issues getting in the way of adoption.

Also, the channels in cloud delivery are playing an important role.

http://www.dincloud.com/blog/why-cloud-channel-partners-close-multiple-d...

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