Mozy and Carbonite, two rival cloud backup providers, each are getting cozy with Spiceworks, the free IT management platform that many channel partners leverage. Mozy, acquired by EMC in 2007, recently joined the Spiceworks Cloud Program. Separately, Spiceworks and Carbonite recently published survey results that reveal key backup and recovery trends within the SMB market.

First up, Mozy's move. The company has integrated its cloud backup technologies with Spiceworks’ free IT management application. The integration will help channel partners and IT managers to:

  • understand when the last backup was completed or if there was an error in the last backup process;
  • see which devices on their network are being protected;
  • assess the storage quota for each device so they can reallocate or purchase additional capacity from Mozy; and
  • receive alerts in the Spiceworks Cloud Services Dashboard or via email when storage capacity is running low.

The Spiceworks Cloud Program reduces the number of management interfaces for IT professionals. Cloud providers also gain access to more than 2.4 million Spiceworks users from the application they use to discover, monitor, manage, and provision their services.

Current and prospective Mozy customers can access the Mozy interface for free by downloading the most recent Spiceworks application. To learn more about the Spiceworks Cloud Program, visit the company's website.

Meanwhile, Carbonite and Spiceworks have published a Backup up SMBs rearch report, based on a survey of more than 1,000 SMB IT professionals. Among the key findings:

  • 45 percent of respondents said their organization had experienced a data loss, costing an average of nearly $9,000 in recovery fees. Of those, 54 percent said the loss was due to a hardware failure. 
  • Roughly 42 percent of SMBs believe their company's disaster recovery plans fall short.
  • Thirty-percent of SMBs use hosted solutions, and 14 percent plan to invest in a hosted offering in the next year. Seventy-seven percent prefer a private or hybrid approach, while 23 percent favor a public cloud offering.

Bottom line: MSPs and VARs have a big opportunity in the SMB data protection market. Demand for cloud backup and disaster recovery is growing. But there are plenty of competitors in the market...