Loggly, a cloud-based log management service, announced a new context-aware integration of its product with New Relic's software-as-a-service based (SaaS) solution for performance monitoring. The integration eliminates extra steps in the troubleshooting process for development and operations (DevOps) staff members and delivers highly granular information so that they can optimize the code and prevent recurring errors, Loggly said in a statement.

"Companies use New Relic and Loggly to maintain superior performance and service levels for their critical cloud-based applications. This effort requires an enormous volume of data analyzed in real time, and it can be frustrating and time-consuming to correlate data between tools. Now, DevOps staff has one-click access between New Relic and Loggly, making it easier and more convenient to use both tools for research and resolution every time a potential problem bubbles to the surface," Charlie Oppenheimer, CEO at Loggly, said in a prepared statement.

One-click access to Loggly from New Relic provides DevOps staff with a holistic view of log events from the application and relevant devices and infrastructure. According to Loggly, this view enables joint customers to monitor transactions across multiple applications and helps developers and DevOps staff research issues and resolve problems faster.

Bill Lapcevic, New Relic's vice president of business development, added that the context-aware integration benefits IT organizations that use the cloud.

"The integration between New Relic and Loggly is extremely fluid, and solves a major issue that IT organizations face when monitoring cloud-based environments: the complexity of using multiple tools and the inevitable gaps in data," Lapcevic said, according to a press release. "We are thrilled to work with our long-time partner Loggly to bring new value and ease of use to our customers who live and die by the Web."

Common uses of Loggly and New Relic include:

  • Performance bottleneck identification
  • Root cause analysis
  • Resolving cross-application issues
  • End-to-end application model visibility

Founded in 2009, Loggly is used by more than 5,000 customers. Cisco Systems (CSCO) and Data Collective Venture Capital joined Trinity Ventures, True Ventures and Matrix Partners and invested $10.5 million in Loggly last September, bringing Loggly's total venture financing to $20.9 million at that time.