Tom Kaneshige

Tom
Kaneshige

Tom Kaneshige is a reporter covering digital business transformation, big data, AI, marketing tech and the Internet of Things for line-of-business executives. He is based in Silicon Valley. 

Articles
Zero One: CX Expert Taps the Power of Sci-Fi
A self-proclaimed “digital humanist” and sci-fi geek brings tech and business people together to design the new customer experience.
Zero One: Digital Transformation Is Big
It’s better to climb aboard digital transformation quickly before a disruptive competitor takes a mortal bite out of your business.
Zero One: Got What It Takes to Make the Pivot?
While pivots range from shuttering a product to launching one, they all require a courageous business leader to make a risky bet.
Zero One: Winning the Customer Experience Battle
Bad customer experiences plague nearly every company, in every way, with only a few doing it right.
Zero One: AI Touches the Contact Center
Tech giants and line-of-business execs see real value for AI in the contact center.
Zero One: States Woo Cybersecurity Pros
States must recruit cybersecurity pros to fend off hackers targeting their valuable data. Virginia is in the vanguard, while others fall behind.
Zero One: Cybersecurity, a Business Challenge
In the frenetic push to digitally transform business or to innovate ahead of the competition, the risk of exploitation runs high. Line-of-business executives must work more closely with cybersecurity pros than ever.
Zero One: Are You Ready for AI?
More and more companies are seeing the AI light, and if predictions prove right, this could be the year AI goes mainstream.
Zero One: Can the Channel Pivot to Digital Business in the Cloud?
The rise of the line-of-business exec as the new shot-caller has tossed tech into a frenzy of motley cloud services. Can the channel pivot to the brave new world of LOBs, digital business and the cloud?
The Rise of the IoT Architect 1
It takes a team of talented specialists led by an IoT architect to understand what data is saying and how to avoid dire outcomes. But good luck hiring a trained IoT specialist, especially an IoT architect; they’re as rare as a world-class helicopter pilot.
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