Jim Lippie

Jim
Lippie
Chief Advisor,
Clarity Channel Advisors
5 12

A seasoned, self-motivated leader with a proven track record, Jim Lippie has a unique perspective on the channel. As the former President of IndependenceIT (iIT), one of the fastest growing cloud desktop companies in the World, Jim Lippie was responsible for helping the MSP community identify opportunities to grow recurring revenue and add value to end-users. Lippie joined iIT and built a foundation for success, growing the partner base over 250 percent and increasing revenue nearly 300 percent over 18 months. Over the years, Lippie has developed his "Channel Eclipse" philosophy and has become a strong and outspoken advocate for the channel. His passion to help sustain the channel is what led Lippie to form Clarity Channel Advisors. He is now dedicating his experience to helping all of the companies in the channel ecosystem.

Formerly, Lippie was the President and CEO of Thrive Networks, a Staples Company. He was responsible for guiding the company’s overall business operations and strategy with a vision of becoming the premier provider of outsourced IT support for emerging and mid-market companies. In 2006, Lippie spearheaded the company's successful acquisition by Staples. Under his leadership, Thrive tripled its revenue and doubled its employee base over a six year period. During his tenure, Thrive was consistently ranked as one of the most progressive managed service providers in the world according to MSPMentor.

Lippie has also been named as one of the world's most influential people in the managed services industry three times on MSP Mentor. He has been quoted in hundreds of publications over the last several years and is a frequent speaker at industry conferences. Before being named President and CEO in 2005, he served as Thrive Networks' director of business development.

Prior to joining Thrive Networks, Lippie was a partner at Client First Associates, a management and organizational development-consulting firm. He is the author of "Five Management Principles in One CREAD: A Management Guide to Live By."

A native of Massachusetts, Lippie received his bachelor's degree in public relations and his master's degree in urban affairs from Boston University.

Articles
DaaS to WaaS and the Numbers Behind the Adoption
An industry that started with the moniker Desktop as a Service (DaaS), that many now call itself Workspace as a Service (WaaS), has become commonplace in the world of IT management.
Smart Play for Service Providers: Adding Intelligence
For the last several years, the technology community has been talking about business intelligence (BI), business analytics (BA) and big data.
Evolve or Devolve: Service Provider Strategic Insights
Data indicates that the strong companies are getting stronger and the weak companies are getting weaker. Companies that are hardware focused need to evolve their businesses to a service-centric model, and fast.
Channel Eclipse: It's Gaining Momentum 
Channel Eclipse is a phenomena where large direct companies, ISVs and SaaS applications are taking market share and revenue opportunities from service providers. MSPs, beware — Channel Eclipse is gaining momentum.
Coach First, Sell Later 
Instead of pitching a product, try educating potential customers. The lesson for service providers is to put yourself in your audience's shoes and instead of walking into your next sales meeting armed with your company history and capabilities teed up on a PowerPoint, try coaching the client/prospect on the challenges facing their industry and how various technologies can meet those challenges.
How DaaS, Data Provide Added Value For Your Clients 2
Service providers have been overlooking a key asset they have had access to since the inception of managed services; their client’s data.
Having Trouble Finding Good Technical People to Grow Your Business? Stop Looking!
Services providers can provide the opportunity to leverage the right cloud offerings to decrease their costs and deliver satisfactory profit margins. Here's how.
Attention MSPs: Microsoft Server 2003 End of Life Provides An Opportunity
Microsoft Server 2003 will reach end of life in July 2015. Can MSPs take advantage of an opportunity knocking at the door? Get ready.
Office 365, Dropbox Integration: Good for Small Business, Bad for MSPs  6
The integration Office 365 and Dropbox integration is making it a little more difficult on MSPs still making money on businesses with 5-10 employees whose requirements are Microsoft Office, Exchange and a file server.
The Future of MSPs in a Cloud-Centric World, Part 2 1
Here's how MSPs in five simple steps can change the economics of their business models to adjust for "channel eclipse."
The Future of MSPs in a Cloud-Centric World, Part 1 1
The first step to preparing for "channel eclipse" is accepting that there's an issue. Larger cloud services providers gave insight on this many moons ago.
Are Technology Service Providers Prepared for the Channel Eclipse? 2
Channel partners that prepared for the Channel Eclipse will be able to protect themselves from direct players taking market share from MSPs and VARs.
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