ASG Software

In today’s hyper-connected world, barriers to reselling products have fallen across industries, which makes how you sell just as important as what you sell. When your company delivers great customer service, from pre-sale to post-sale, customers remember the experience.

Let’s face it. Today’s world is one of instant gratification. We expect the answers to everything to be available at our fingertips. So why have so few businesses adopted social or collaborative IT technologies like chat to communicate with their customers?

For many IT managers, mobility is a top priority in 2012, as BYOD (Bring Your Own Device) reaches the mainstream and investing in an MDM (mobile device management) solution becomes even more important. Since choosing the right MDM solution can be a challenge, this post will simplify the process by listing the key questions IT service providers and customers need to ask to make your decision easier.

Do you know which devices (and how many of them) are connected to your corporate network -- or your customers' networks? Does the thought of it make your stomach churn? Chances are your users (or your customers) aren’t going to let you know.