MSP Mentor

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Updated: 1 hour 57 sec ago

5 Mistakes You Can Avoid by Using an MSP for Your Cloud Sharing

Fri, 2014-10-31 17:30
With the ease of setting up cloud-based file sharing, some companies may think they should avoid working with a Managed Service Provider and work directly with a cloud service. While it may seem simple, there are definitely mistakes you can run into. Here are 5 cloud based file sharing mistakes you can avoid by working with an MSP.

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Categories: Microsoft

Tackling 'Pure Evil' With BDR Vendor Resource Centers

Fri, 2014-10-31 16:00
What MSPs should look for in BDR vendor resource centers to prepare for disasters MSPs can prevent disasters before they strike if there are resources available to them beforehand. These resources should be educational and thought-provoking, preparing MSPs to handle the worst. But sometimes being prepared for "pure evil" isn't enough. Content Classification:  Curated

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Categories: Microsoft

3 Ways Successful MSPs Avoid Selling ‘Just’ Storage

Fri, 2014-10-31 15:33
There are minimum margins to be earned selling storage and that’s not going to change any time soon. Instead of fighting the inevitable, savvy service providers are taking a different approach – removing storage as a standalone item on their line cards, and adopting the following best practices.

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Categories: Microsoft

McAfee FOCUS 14 Security Conference: Sungard AS Launches MSIEM Service

Fri, 2014-10-31 12:01
Dan Kobialka Sungard AS says new MSIEM service allows users to "quickly identify emerging security threats and satisfy compliance reporting." Sungard Availability Services (Sungard AS) this week unveiled a managed security information and event management (MSIEM) service at the McAfee (MFE) FOCUS 14 Security Conference in Las Vegas. Here are the full details about the new Sungard AS service. Content Classification:  Curated

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Categories: Microsoft

GridVision to Launch Disruptively Priced SaaS-based IT Management Platform for MSPs

Fri, 2014-10-31 11:35
Jessica Davis New York-based GridVision is launching a new multi-tenant automation and IT management platform with disruptive pricing designed for small- and mid-sized businesses and for managed service providers (MSPs). MSPmentor spoke with CEO and co-founder Christian Ehrenthal and Product Manager Neil Karnik to get the details.

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Categories: Microsoft

How File Sync and IT Consumerization Make Money for MSPs

Fri, 2014-10-31 09:36
Michael Vizard Two providers of data protection services delivered via the cloud have recently extended their offerings to include file transfer services. Both these vendors are exclusive to the channel and are enabling their partners to solve a potentially thorny problem at a time when several consumer-grade cloud services have been hacked.

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Categories: Microsoft

Trick or Trap? 10 Tips to Avoid Halloween Viruses

Fri, 2014-10-31 07:49
Dan Kobialka Halloween is all about candy, costumes and fun, and Halloween viruses are the last things a managed service provider (MSP) should have to worry about today. Thankfully, there are many ways you can stop Halloween viruses. Here are 10 tips from Panda Security that MSPs can use to eliminate Halloween viruses.

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Categories: Microsoft

Are You Talking to Customers About Password Security? You Should Be

Thu, 2014-10-30 22:45
In an age of cloud-based business apps, the “one-password-used-everywhere” mentality just won’t cut it. This represents an opportunity for MSPs to provide valuable counsel to their clients while potentially adding new revenue streams. Content Classification:  Marketing

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Categories: Microsoft

6 Things to Know When Hiring for Your Help Desk

Thu, 2014-10-30 20:07
Here's what MSPs should look for when hiring a team for the help desk Here's what MSPs should look for when hiring someone for a help desk. Just because someone has the highest degree out of all of your candidates, it doesn't mean you should hire them. Content Classification:  Curated

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Categories: Microsoft

MSP Data Backup Trends & How Direct-to-Cloud Server Image Backup Works

Thu, 2014-10-30 13:26
Zetta.net's Chris Schin talks to MSPmentor about managed services data backup trends and how direct-to-cloud server image backup works. Content Classification:  Marketing

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Categories: Microsoft

2nd Watch Survey: IT Executives Leaning on Managed Services

Thu, 2014-10-30 11:24
Dan Kobialka New 2nd Watch survey reveals 45 percent of IT directors and executives are using outside service firms to help migrate and/or manage their public cloud workloads. 2nd Watch today released a survey on public cloud workload management solutions that included responses from 500 IT directors and executives. What did 2nd Watch's survey reveal? Here are the details. Content Classification:  Curated

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Categories: Microsoft

Help Wanted: Tigerpaw Software Seeks VP of Sales

Thu, 2014-10-30 04:11
Dan Kobialka Tigerpaw's CEO is leading the company's search for a VP of sales. Tigerpaw Software launched its search for a vice president of sales earlier this month. Here are the full details about Tigerpaw's VP of sales vacancy. Content Classification:  Curated

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Categories: Microsoft

How to Sell Managed Cloud Services to SMBs

Wed, 2014-10-29 21:24
Choosing the right companies to sell to is a crucial step in marketing your cloud services. Content Classification:  Marketing

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Categories: Microsoft

6 Backup and Disaster Recovery (BDR) Lessons From October

Wed, 2014-10-29 17:00
Top categories this month include business continuity customers and virtual appliances If you don't remember many BDR lessons from this month — don't worry. We did the work for you by going through our archive and pulling out our top posts. Content Classification:  Curated

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Categories: Microsoft

Customer Engagement in the Cloud

Wed, 2014-10-29 15:16
Customers are more empowered than ever before and will switch service providers due to poor customer service before you even know there’s a problem. So how to remedy those dark spots in customer service and further engage customers? Here’s a look at how MSPs can help their clients optimize customer engagement and customer satisfaction through use of the cloud.

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Categories: Microsoft

SolarWinds Ups Total Revenue to $112.9M in Q3

Wed, 2014-10-29 12:10
Dan Kobialka SolarWinds' CEO says he expects his company to launch various "impactful product releases" soon. SolarWinds (SWI) this week released its earnings report for the third quarter of 2014. Here's a complete breakdown of the report. Content Classification:  Curated

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Categories: Microsoft

RMM Software Provider Continuum Appoints CTO, CIO

Wed, 2014-10-29 09:09
Dan Kobialka Continuum adds three executives one day after opening a new office in England's Thames Valley. Continuum has added ex-InsightSquared executive Chris Paul as its chief technology officer (CTO) and vice president of engineering. This Boston-based remote monitoring and management (RMM) software provider also named one-time Acadian Asset Management executive Hunter Smith as its chief information officer (CIO) and former IBM (IBM) executive Sudhakar Dongre as its assistant vice president of infrastructure and IT operations in Mumbai. Content Classification:  Curated

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Categories: Microsoft

MSPs Must Be Agile If They Are to Increase Their Value

Wed, 2014-10-29 04:12
The ability to change and adapt has not traditionally been built into MSPs' business models, despite the need for constant adaptation. Content Classification:  Marketing

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Categories: Microsoft

Why Many Customers Don’t Trust the Cloud—and What You Can Do About It

Tue, 2014-10-28 22:04
In the recent movie Sex Tape, the main couple in the film, Jay and Annie, discuss their frustration with the cloud: “Nobody understands the cloud! It’s a [expletive] mystery!” Though the movie’s premise fits square into the comedy genre — a very personal video gets uploaded to the cloud and spreads across the Internet — Jay and Annie’s confusion mirrors that of many small and medium-sized businesses, which have very real fears of the cloud and feel nervous about changing the way they work. Content Classification:  Marketing

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Categories: Microsoft

MSPs Can Help SMB Customers Pursue BYOD -- Safely

Tue, 2014-10-28 20:38
Bring-your-own-device (BYOD) adoption is on the rise among smaller businesses, a key market for managed-services providers (MSPs). MSPs have an opportunity to help their customers develop security policies, install mobile device-protection solutions and educate users on security. Content Classification:  Marketing

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Categories: Microsoft
Featured Video

Synnex CLOUDSolv: How Partners Can Leverage Them

Talkin' Cloud sat down with Rob Moyer, vice president of Cloud Services at Synnex (SNX), for a FastChat video to discuss how channel partners can leverage CLOUDSolv, the technology distributor's tool for selling cloud solutions.

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