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Updated: 41 min 55 sec ago

How Not to Pitch BDR Products to MSPs

Fri, 2014-08-22 17:08
Understand the limitations of an MSP's current BDR solution and sell answers As the BDR market grows, the calls from vendors increase. MSPs are no longer limited in their choice of vendors. Vendors need to make their sales pitches count. Content Classification:  Curated

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Categories: Microsoft

VMware Enlists Partners to Create a Federated Cloud

Fri, 2014-08-22 12:40
VMware will leverage its service partners' clouds via a new offering called the VMware vCloud Air Network, a cloud service which creates a federated network of cloud services from partners and VMware.

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Categories: Microsoft

LabTech Software Lays Out Synergy Platform Roadmap

Fri, 2014-08-22 11:05
Dan Kobialka LabTech Software's new Synergy platform will enable third-party developers to create their own apps for the company's RMM platform. How will LabTech Software's Synergy platform impact managed service providers (MSPs)? Tony Thomas, LabTech Software's director of product management, provided details about how the platform will foster an ecosystem of "citizen developers." Content Classification:  Curated

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Categories: Microsoft

10 Tigerpaw Software Partner Conference Selfies

Fri, 2014-08-22 11:02
Dan Kobialka MSPmentor Associate Editor Dan Kobialka attended the Tigerpaw Software Partner Conference in Chicago this week and introduced himself to attendees via selfies.

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Categories: Microsoft

How to Upgrade Your Customers to Next Gen Security Services

Thu, 2014-08-21 23:34
Your customers need more than just basic Managed Services, especially when it comes to protecting infrastructure and data. McAfee has introduced a new pay-as-you-go model for hardware and virtual appliances that makes modern, sophisticated IT security affordable for your customers and profitable for you. Content Classification:  Marketing

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Categories: Microsoft

Outsourcing Via the Cloud; With Less of that Pesky Negative Connotation

Thu, 2014-08-21 15:35
Outsourcing has always been a somewhat controversial business strategy. MSPs are poised to be able to offer companies a way to "outsource" via the cloud that is slightly different than the larger and more traditional concept of outsourcing.

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Categories: Microsoft

Security from the Cloud: More Risky?

Thu, 2014-08-21 11:51
One of the most often-cited inhibitors to the implementation of cloud-based computing is concern over security. But cloud-hosted environments actually provide many benefits that make them more secure than on-premise solutions. Content Classification:  Marketing

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Categories: Microsoft

5 'Outside the Box' Tips to Make the Most of Your Tigerpaw Experience

Thu, 2014-08-21 08:32
Dan Kobialka Technology On Demand founder offers tips and tricks to optimize Tigerpaw's PSA tools. Technology On Demand founder Ed Mana shared "outside the box" Tigerpaw Software tips and tricks in a presentation at the 2014 Tigerpaw Partner Conference in Chicago. Content Classification:  Curated

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Categories: Microsoft

You're Not Alone: 3 BDR Challenges MSPs Face With Customers

Wed, 2014-08-20 23:00
One MSP places potential risks in front of customers when selling business continuity You're not the only one facing obstacles when selling BDR and business continuity to customers. Here's how one MSP overcomes the challenges. Content Classification:  Curated

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Categories: Microsoft

DataGravity Launches New Storage Platform, But MSPs Need More Answers

Wed, 2014-08-20 22:00
Discovery Series automatically analyzes data as it's being ingested DataGravity announced a new storage platform that enables IT admins to track data access and analyze data as it is stored. Content Classification:  Curated

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Categories: Microsoft

Tigerpaw Partner Conference: 5 Tips for MSPs to Become 'Extraordinary'

Wed, 2014-08-20 11:48
Dan Kobialka "The Fred Factor" author Mark Sanborn describes how MSPs can continually create value for their customers. "The Fred Factor" author Mark Sanborn today discussed how managed service providers (MSPs) can be "extraordinary" during a presentation at the Tigerpaw Software Partner Conference in Chicago. Content Classification:  Curated

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Categories: Microsoft

Profit Without CapEx: Disaster Recovery as a Service (DRaaS)

Wed, 2014-08-20 10:31
MSPs are better off not talking about backup at all. The whole point of DRaaS is to prevent downtime. In that context, MSPs need to focus the customer attention on the cost of downtime the loss of a particular file or image would represent to their business.

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Categories: Microsoft

Cherwell Software Acquires Express Metrix

Wed, 2014-08-20 10:27
Express Metrix's IT asset and software license management products will be integrated into Cherwell's portfolio after closing Cherwell Software announced its acquisition of Express Metrix. It plans to leverage its IT and software asset management company's product lines. Here are the details. Content Classification:  Curated

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Categories: Microsoft

Tigerpaw Product Roadmap: Mobile CRM, Executive Reports

Wed, 2014-08-20 09:38
Dan Kobialka Tigerpaw CEO James Foxall provides a product roadmap at his company's partner conference in Chicago. Tigerpaw Software CEO James Foxall today showcased his company's new mobile customer relationship management (CRM) offering at the Tigerpaw Partner Conference in Chicago. Content Classification:  Curated

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Categories: Microsoft

What MSPs Need to Know About the Future of BDR

Tue, 2014-08-19 22:00
The future of BDR products will need to adapt to regulations, flexibility and downtime The future of BDR is uncertain, but with a little help from an industry expert, businesses might be able to put a roadmap together. Content Classification:  Curated

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Categories: Microsoft

Is BYOD Nothing But Hot Air?

Tue, 2014-08-19 20:43
Amidst all the hype from MSPs about BYOD, Fortune 500 CIOs and technology professionals say BYOD and BYOA are NOT at their agendas and it's not even on the radar for small business owners. Here's why.

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Categories: Microsoft

How Junior Achievement of NY Dumped Tape for Business Continuity

Tue, 2014-08-19 20:38
Junior Achievement of New York teaches students about money management and how business works, but the organization itself learned important lessons in both when it experienced catastrophic system failure--despite all the the right preparations. Fortunately, a robust backup, disaster recovery solution saved the day. Content Classification:  Marketing

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Categories: Microsoft

DataServ Corp. Chooses Zetta.net for Cloud-based Backup and Disaster Recovery

Tue, 2014-08-19 17:18
FastChat: DataServ Corp. recently found itself needing to switch cloud backup providers when its current vendor discontinued its service. The company's VP of Network Systems, Jeff Zdan, told MSPmentor what it wanted in a new cloud-based backup and disaster recovery vendor and why Zetta.net fit the bill.

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Categories: Microsoft

Tigerpaw CEO Unveils Learning Management System for PSA Software

Tue, 2014-08-19 16:17
Dan Kobialka Tigerpaw CEO says his company will launch LMS in the next few months. Tigerpaw Software CEO James Foxall today unveiled a learning management system (LMS) for his company's professional services automation (PSA) software. He noted the LMS will officially launch in the next few months. Content Classification:  Curated

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Categories: Microsoft

Lumen21 Launches Managed Services Program for Hardware Resellers

Tue, 2014-08-19 11:24
Dan Kobialka Lumen21's president says new program allows MSPs' customers to leverage the cloud and stay compliant with their regulatory needs. Global technology firm Lumen21 has launched a managed services program that is designed "to help resellers attract new clients, revenue and profits by eliminating the need to invest in a cost-prohibitive program of their own." Content Classification:  Curated

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Categories: Microsoft
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VMware Preps Partners for Federated Clouds
VP Frank Rauch offers the latest background on vCloud Suite and software-defined datacenters.

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