Microsoft

Cisco Reveals Critical Vulnerability Found in WikiLeaks’ ‘Vault 7’ Docs

MSP Mentor - Thu, 2017-03-23 23:17
The security hole - identified from a leak of secret C.I.A. cyber tools - could allow hackers to access the IOS and IOS XE software inside hundreds of models of Cisco routers and switches.

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Categories: Microsoft

If I Were Launching an MSP Now | Ash Pirwani

MSP Mentor - Thu, 2017-03-23 23:15
Svetlana Didorenko The president of Houston, Texas-based eNet Systems shares three suggestions he’d apply if he were launching an MSP from scratch today.

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Categories: Microsoft

The Doyle Report: After Years of Hacks and Breaches, There May Be Reason for Optimism in Cybersecurity

MSP Mentor - Thu, 2017-03-23 17:44
Not all news emanating from the world of cybersecurity is grim. In fact, at least one expert says there is reason for optimism when it comes to protecting people, devices and data. Insights on hacking and cybercrime from SolarWinds Global Cyber Security Strategist Ian Trump. Stock Symbols:  CNS

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Categories: Microsoft

3 Tips for MSPs to Increase Q2 Revenue

MSP Mentor - Thu, 2017-03-23 14:34
Kirill Bensonoff | Guest Blogger Time is of the essence for IT services providers to deploy strategies that can still impact their 2017 bottom lines.

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Categories: Microsoft

The Doyle Report: Cloud Technology: Friend or Foe?

MSP Mentor - Wed, 2017-03-22 22:19
After all these years, cloud technology is still befuddling service providers. It need not, if you take the right steps At the industry gathering of MSPs and other channel practitioners this week, industry representatives challenged fellow compatriots to step up their game and consider managed services and cloud computing services as complementary business models, not competitive.

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Categories: Microsoft

Microsoft Probes Cause of Global Web Outage

MSP Mentor - Wed, 2017-03-22 20:25
The disruption affected user access to a range of the tech giant’s online services for more than 16 hours, in some cases. Also unclear is how or if the outages were related to a simultaneous problem with Azure cloud.

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Categories: Microsoft

Microsoft Wants to Help MSPs Win at Hybrid Cloud, Digital Transformation

MSP Mentor - Wed, 2017-03-22 17:36
Nicole Henderson | Talkin Cloud The tech giant is hosting its 13th annual Cloud and Hosting Summit this week in Bellevue, Wash., bringing together nearly 500 partners across different business models to explore digital transformation at work.

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Categories: Microsoft

It's Time to Start Thinking about Cognitive Computing

MSP Mentor - Wed, 2017-03-22 12:12
We're only on the cusp of it but if you're not yet thinking in cognitive terms, now's the time to start.

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Categories: Microsoft

Major Outage Shuts Down Office 365 in U.S., Europe

MSP Mentor - Tue, 2017-03-21 18:13
As of 6 p.m. ET, users were continuing to have difficulty using Microsoft’s online services.

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Categories: Microsoft

SaaS Keeps SMBs and Solopreneurs from Falling Behind in Cloud

MSP Mentor - Tue, 2017-03-21 16:57
Derek Handova | Talkin Cloud Mom-and-pop shops and sole proprietors can use enterprise-grade software as a service to take on the big boys.

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Categories: Microsoft

Customer Satisfaction Survey Do's & Don'ts

MSP Mentor - Tue, 2017-03-21 14:23
This at-a-glance illustration offers best practices for using customer satisfaction measurement tools.

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Categories: Microsoft

Veteran Tommy Wald to Head New MSP Accelerator

MSP Mentor - Mon, 2017-03-20 21:28
Xcellerate, the outgrowth of a New Zeland MSP, bills itself as a holistic consulting firm that addresses all parts of their MSP clients’ businesses to streamline operations and kick them into high gear.

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Categories: Microsoft

The Doyle Report: Innovation and Commoditization Are Undermining Outsourcing

MSP Mentor - Mon, 2017-03-20 19:43
Innovation and labor trends are negatively impacting the businesses of large information and communications technology (ICT) outsourcers. Stock Symbols:  TCS WIT

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Categories: Microsoft

CEO Forum: Addressing the Growing IT Skills Gap

MSP Mentor - Mon, 2017-03-20 18:08
Michael George | Continuum Managed Services In the second part of this series, Continuum Managed Services chief Michael George discusses how, with careful consideration and planning, MSPs can hire to fill select roles, outsource and leverage third-party partnerships, and deploy software and automation to fill remaining gaps in their service delivery models.

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Categories: Microsoft

RMM Vendor Pulseway Launches NOC Service... and Other MSP News

MSP Mentor - Mon, 2017-03-20 11:00
From product releases to perspectives in the field, here's a recap of top headlines from the week of March 13-17.

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Categories: Microsoft

WikiLeaks to Help Tech Firms Patch Vulnerabilities

MSP Mentor - Fri, 2017-03-17 22:54
Editor Julian Assange said the organization would cooperate with vendors like Microsoft, Apple and others to fix security flaws exposed by last week’s release of a C.I.A. cyberweapons toolkit.

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Categories: Microsoft

The Doyle Report: How Can You Make Money In Digital Transformation? Start By Filling in the Gaps

MSP Mentor - Fri, 2017-03-17 19:02
Customers have cracks between their structures, processes and technology. They need your helping filling them in. In “Building Digital Organizations,” CompTIA’s Seth Robinson, senior director of technology analysis, explains how end customers are reassembling their organizations and teams so they can best take advantage of digital transformation. He also showcases how your business could benefit from this activity.

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Categories: Microsoft

Customer Retention: A Triple Play for Business Owners

MSP Mentor - Fri, 2017-03-17 16:47
It’s widely accepted that, across most industries, a 5 percent boost in customer retention can drive an increase in profits of 25 percent or more.

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Categories: Microsoft

If I Were Launching an MSP Now | Hermann Masser

MSP Mentor - Thu, 2017-03-16 15:00
Svetlana Didorenko The founder and president of El Paso Texas-based Masser Technologies shares three suggestions he’d apply if he were launching an MSP from scratch today.

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Categories: Microsoft

From Break/Fix to MSP in 365 Sleepless Nights

MSP Mentor - Thu, 2017-03-16 13:19
Kris Blackmon | The VAR Guy Follow along with Angel and Nancy Sabino as they change the business model of their Katy, Texas-based IT services firm.

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Categories: Microsoft
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