The security hole - identified from a leak of secret C.I.A. cyber tools - could allow hackers to access the IOS and IOS XE software inside hundreds of models of Cisco routers and switches.
Svetlana Didorenko The president of Houston, Texas-based eNet Systems shares three suggestions he’d apply if he were launching an MSP from scratch today.
The Doyle Report: After Years of Hacks and Breaches, There May Be Reason for Optimism in Cybersecurity
Not all news emanating from the world of cybersecurity is grim. In fact, at least one expert says there is reason for optimism when it comes to protecting people, devices and data. Insights on hacking and cybercrime from SolarWinds Global Cyber Security Strategist Ian Trump. Stock Symbols: CNS
Kirill Bensonoff | Guest Blogger Time is of the essence for IT services providers to deploy strategies that can still impact their 2017 bottom lines.
After all these years, cloud technology is still befuddling service providers. It need not, if you take the right steps At the industry gathering of MSPs and other channel practitioners this week, industry representatives challenged fellow compatriots to step up their game and consider managed services and cloud computing services as complementary business models, not competitive.
The disruption affected user access to a range of the tech giant’s online services for more than 16 hours, in some cases. Also unclear is how or if the outages were related to a simultaneous problem with Azure cloud.
Nicole Henderson | Talkin Cloud The tech giant is hosting its 13th annual Cloud and Hosting Summit this week in Bellevue, Wash., bringing together nearly 500 partners across different business models to explore digital transformation at work.
We're only on the cusp of it but if you're not yet thinking in cognitive terms, now's the time to start.
As of 6 p.m. ET, users were continuing to have difficulty using Microsoft’s online services.
Derek Handova | Talkin Cloud Mom-and-pop shops and sole proprietors can use enterprise-grade software as a service to take on the big boys.
This at-a-glance illustration offers best practices for using customer satisfaction measurement tools.
Xcellerate, the outgrowth of a New Zeland MSP, bills itself as a holistic consulting firm that addresses all parts of their MSP clients’ businesses to streamline operations and kick them into high gear.
Innovation and labor trends are negatively impacting the businesses of large information and communications technology (ICT) outsourcers. Stock Symbols: TCS WIT
Michael George | Continuum Managed Services In the second part of this series, Continuum Managed Services chief Michael George discusses how, with careful consideration and planning, MSPs can hire to fill select roles, outsource and leverage third-party partnerships, and deploy software and automation to fill remaining gaps in their service delivery models.
From product releases to perspectives in the field, here's a recap of top headlines from the week of March 13-17.
Editor Julian Assange said the organization would cooperate with vendors like Microsoft, Apple and others to fix security flaws exposed by last week’s release of a C.I.A. cyberweapons toolkit.
Customers have cracks between their structures, processes and technology. They need your helping filling them in. In “Building Digital Organizations,” CompTIA’s Seth Robinson, senior director of technology analysis, explains how end customers are reassembling their organizations and teams so they can best take advantage of digital transformation. He also showcases how your business could benefit from this activity.
It’s widely accepted that, across most industries, a 5 percent boost in customer retention can drive an increase in profits of 25 percent or more.
Svetlana Didorenko The founder and president of El Paso Texas-based Masser Technologies shares three suggestions he’d apply if he were launching an MSP from scratch today.
Kris Blackmon | The VAR Guy Follow along with Angel and Nancy Sabino as they change the business model of their Katy, Texas-based IT services firm.